Notice of Privacy

Industrial Ochoa, S.A. de C.V., with address at Héroe de Nacozari # 195, Col. Eduardo Ruiz, with C.P. 60130, Uruapan, Michoacán, is responsible for the use and protection of his personal data, and in this regard informs you of the following:

The personal data that we collect from you will be used for the following purposes that are necessary for the service you request:

  • Preparation of sales orders and billing to customers;
  • Referral in shipments, through logistics providers;
  • Preparation of documents and application in government processes, in the case of export products.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:

  • Internal control, for the creation of a client directory.
  • Database in a customer service application (CRM), for control of the sales team.

In case you do not want your personal data to be processed for these additional purposes, you can present a letter in this company from this moment, stating the above. Request the corresponding format from your sales executive.

The refusal to use your personal data for these purposes may not be a reason for us to deny the services and products that you request or contract with us.

To carry out the purposes described in this privacy notice, we will use personal identification, contact, employment and property data.

We inform you that your personal data is shared within and outside the country with the following people, companies, organizations and authorities other than us, for the following purposes:

Recipient of personal data

Purpose

Banking institutions *

When an institution requests commercial references

Insurance companies

To process travel insurance for your purchased merchandise

Logistics companies

For the provision of transportation services for your merchandise

Finance and Public Credit Institution*

In case you request any type of information regarding particular transactions

Ministry of Economy

For export procedures

Tax and / or customs authorities of other territories *

When requested in shipment of goods abroad

By clicking ACCEPT, I give my consent for the following transfers of my personal data:

  • Banking Institutions
  • Secretariat of Finance and Public Credit
  • Tax and / or customs authorities of other territories

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request via email or telephone.

To know the procedure and requirements for the exercise of ARCO rights, you can call the following telephone number +52(452)527-0757; enter our website https://industrialochoa.com, to the Privacy Notice section, or contact our Commercial Department, which will process the requests for the exercise of these rights, and will answer any questions you may have. have regarding the treatment of your information.

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that, for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request via email to: ventas@industrialochoa.com.

To know the procedure and requirements for the revocation of consent, you can call the following telephone number +52(452)527-0757, enter our website https://industrialochoa.com/aviso-de-privacidad/ or contact our Sales Department.

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Prosecutor’s Office, so that your personal data is not used to receive advertising or promotions of goods or services companies. For more information on this registry, you can consult the PROFECO Internet portal, or you can contact it directly.

Your registration in the exclusion list “List of non-promotional advertising”, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes by us. For more information, call the telephone number +52(452)527-0757, send an email to the following address ventas@industrialochoa.com, or consult our website https://industrialochoa.com//notice-of-privacy/?lang=en.

We inform you that on our Internet page we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing our page, as well as offer you new products and services based on your preferences.

The personal data that we obtain from these tracking technologies are the following: geographical location, browsing hours, browsing time on our website, sections consulted, and internet pages accessed prior to ours.

Likewise, we inform you that your personal data obtained through these technologies will be shared with the following people, companies, organizations or authorities other than us, for the following purposes:

Provider or application

Use of information

Google ads

Analysis of traffic information on the Industrial Ochoa website for the development of commercial advertising strategiesThese technologies may be disabled by contacting us directly.

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through our website, at https://industrialochoa.com

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: Your sales executive will send you the new text of the Privacy Notice expressly, via email or simply You will be notified by mail, outside the link where you can consult it.

If you consider that your right to the protection of your personal data has been harmed by any conduct or omission on our part, or you presume any violation of the provisions set forth in the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable regulations, you may file your disagreement or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, we suggest you visit their official website www.inai.org.mx.

I grant my consent for my personal data to be treated in accordance with the provisions of this privacy notice.